1. Scope & who we are
This Privacy Policy applies to asovves.pics and the pages that link to it (including pages such as service descriptions, FAQs, and contact pages). The site is operated by Asovves Plumbing, a US-based home-services plumbing team focused on repairs and installations. When this policy uses “personal information,” we mean information that can reasonably identify you or be linked to you (for example, your name, email address, phone number, or details you choose to share about a service request).
This policy does not cover third-party websites you may reach via outbound links. We aim to keep outbound links minimal and practical (for example, references to manufacturer documentation), and we do not control how other sites handle data.
2. What information we collect
We collect information in three main ways: (a) information you provide directly, (b) basic technical information needed to deliver the website, and (c) a limited preference value stored for your cookie/consent choice.
2.1 Information you provide
- Contact details such as your name, email address, phone number, and the message you type when you contact us (including via a mailto link).
- Service-related details you choose to share, such as the type of issue (leak, clog, low pressure), approximate timing, photos you attach in your email, or access notes.
- Scheduling preferences such as requested days/times and availability windows.
2.2 Technical information (standard server logs)
Like most websites, our hosting/server may automatically log limited technical information to deliver pages reliably and protect against abuse. This may include IP address, browser type, device information, approximate location derived from IP (city/region level), the page requested, timestamp, and error/referrer data. These logs are typically used for security, troubleshooting, and performance and are not used to build marketing profiles.
2.3 Consent preference (localStorage)
We store your cookie/consent preference in your browser using localStorage.
The key used on this domain is cookieConsent_asovves.pics.
This value helps us remember your choice and avoid showing the cookie banner repeatedly.
3. How we use information
We use personal information for practical, customer-requested purposes that align with a home-services site:
- Responding to inquiries: answering questions, confirming details, and providing scope/next steps.
- Scheduling and coordination: confirming appointment windows and communicating arrival or access notes.
- Service preparation: understanding the issue category (repair vs. installation) and any constraints you mention.
- Customer support: handling complaints, corrections, or follow-ups you request.
- Site reliability and security: preventing abuse, diagnosing errors, and maintaining uptime using standard server logs.
We do not sell personal information. We do not use information you provide to run targeted advertising campaigns, and we do not permit external tracking pixels on asovves.pics.
4. Cookies & localStorage (including consent key)
asovves.pics uses a simple cookie/consent banner. Instead of relying on third-party consent platforms, we store your decision locally in your browser. We may use: (1) essential cookies used by WordPress (if applicable to your session), and (2) localStorage to remember your consent selection.
4.1 Consent preference stored in localStorage
When you accept or reject non-essential cookies (if presented), we store your preference in localStorage using:
cookieConsent_asovves.pics.
This value does not identify you by itself; it records your preference on the device/browser you used.
You can remove this value at any time by clearing site data in your browser settings (or clearing localStorage for asovves.pics). If you do so, the banner will reappear and ask again.
4.2 What we do not do
- No third-party analytics scripts (no external trackers).
- No advertising cookies or retargeting pixels.
- No cross-site tracking based on your browsing activity on other websites.
4.3 WordPress-related cookies (where applicable)
If the site uses standard WordPress functionality, some cookies may be set for essential purposes (for example, to support login sessions for administrators or to remember basic preferences). These cookies are functional/necessary for the platform and are not used for marketing.
5. Contact form & email handling (mailto)
Our website’s “contact form” behavior is implemented via mailto (email). When you submit a message, your email application (or provider) sends the message to us at [email protected]. The content you enter is handled by your email provider and then delivered to our business inbox.
5.1 Data included in your message
Your email may include your name, email address, phone number, address or neighborhood, photos/attachments, and service details. Please avoid sending highly sensitive information through email (for example, government ID numbers). If we need additional information to schedule a job, we will ask only what is relevant.
5.2 How we use messages
- To respond to your request and provide practical next steps (scope boundaries, preparation checklist, appointment options).
- To coordinate service logistics and confirm details.
- To keep a basic record of the conversation for continuity and quality (for example, what was requested and what was agreed).
5.3 Email provider processing
Email is transmitted and stored through email service providers. Those providers may process your data under their own privacy policies. We choose reputable providers and limit access to business accounts, but we cannot control the policies of your email provider or network operators.
6. Legal bases & our “no external trackers” stance
We collect and use information when it is necessary to communicate with you and deliver requested services, to operate the website securely, and to comply with applicable laws. Typical bases include: your request/consent (when you choose to contact us), performance of services (scheduling and coordination), and legitimate interests (security, abuse prevention, and basic recordkeeping).
On asovves.pics, our default is simple: we do not embed third-party trackers. That means we avoid unnecessary data sharing by design. If this approach changes in the future, we will update this policy and provide a clear choice via the consent banner before any non-essential tracking is enabled.
7. Retention & deletion
We keep information only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law (for example, for bookkeeping, warranty/quality records, or dispute resolution). Retention depends on what you share and the nature of your request.
7.1 Typical retention periods
- Inquiry emails: retained as needed to respond and maintain continuity; we may delete older threads that are no longer relevant.
- Scheduling/service correspondence: retained for operational reference and customer support.
- Server logs: retained for a limited period for security and troubleshooting (exact duration may vary by hosting configuration).
- Consent preference: stored on your device until you delete it (localStorage key
cookieConsent_asovves.pics).
If you would like us to delete specific communications or records, contact us at [email protected]. We will evaluate the request and comply where appropriate, subject to legal and operational requirements (for example, records needed to document services performed or respond to a dispute).
8. Your privacy rights
Depending on where you live and applicable law, you may have rights regarding your personal information. We support practical, good-faith requests. Rights may include:
- Access: ask what personal information we have about you.
- Correction: request correction of inaccurate or incomplete information.
- Deletion: request deletion of certain personal information, subject to exceptions.
- Restriction/objection: object to or restrict certain processing in some circumstances.
- Portability: request a copy of information you provided in a usable format, where applicable.
To exercise these rights, contact us at [email protected]. For safety, we may ask for reasonable verification to confirm we are communicating with the right person (for example, replying from the same email address used in prior messages).
You can also control browser-stored preferences directly. Clearing site data removes the consent entry stored via localStorage and resets the cookie banner experience on asovves.pics.
9. Security & operational safeguards
We take reasonable steps to protect information from loss, misuse, and unauthorized access. No website or email system can be guaranteed 100% secure, but we aim to reduce risk through practical controls appropriate for a local services business.
Access controls
We limit access to business inboxes and site administration to staff who need it, and we use strong authentication practices where supported.
Operational hygiene
We keep the site platform updated, reduce unnecessary plugins, and monitor for errors or unusual traffic patterns that could indicate abuse.
Data minimization
We only ask for information that helps us respond and schedule. We do not embed third-party tracking scripts that would expand data sharing.
Incident response
If we learn of a security incident that affects personal information, we will take steps to contain it, assess impact, and follow applicable notification requirements.
If you believe your interaction with asovves.pics has created a security issue (for example, you sent information to the wrong address or suspect unauthorized access), contact us promptly at [email protected].
10. Changes to this policy & how to contact us
We may update this Privacy Policy to reflect operational changes, legal requirements, or improvements to clarity. When we update it, we will revise the “Effective date” at the top of this page. If the changes are material, we will provide an additional notice on the website.
Contact
For privacy questions, requests, or concerns, contact:
- Asovves Plumbing
- Email: [email protected]
- Phone: (555) 123-4567
- Address: 123 Main Street, Anytown, US
If your request relates to cookie/consent storage, mention the key cookieConsent_asovves.pics and the browser/device you used, so we can help you locate the setting.
Optional: send a privacy inquiry
This uses your email client (mailto). We do not collect submissions on the server via an API.
Cookie banner notice (site behavior)
The site includes a cookie/consent banner that stores your selection locally using the key
cookieConsent_asovves.pics.
The banner is designed to work without third-party scripts. If you do not see the banner, you may have previously set a preference on this browser/device.